Archive for June, 2008

BMW Number One

June 30, 2008

This morning I read an interview with Herbert Diess. He is as member of the board at BMW since October 2007 and he is responsible for the new division Purchasing and Supplier Network.  Herbert Diess joined the board when BMW launched its new strategy program Number one. The program includes a savings target of 6 Billion Euros until 2012. Purchasing and Supplier Network has a target to contribute a share of 4 Billion Euros. So Herbert Diess has some work to do!

In the interview he describes how the new division Purchasing and Supplier Network is setup which I found quite interesting. The division is not only in charge of Purchasing but is also responsible for the quality and the delivery of all parts build into a BMW. This responsibility even includes parts which are manufactured by BMW itself. In the past the Purchasing division was reporting to R&D and was not a direct part of the BMW board. 

4 Billion Euros is quite ambitious but I believe the new division is equipped with the right powers to actually achieve it. I will get back to it in 2012.

Sex toys at Swedish state owned monopoly pharmacy “Apoteket”

June 27, 2008

I was a little bit surprised when I just recently learned that the by Swedish state owned monopoly pharmacy “Apoteket” has started to sell what they call “sex and lust products”. Without arguing for the use or not of sex toys, I cannot completely relate these types of products to pharmaceuticals. Therefore I think Apoteket is taking advantage of their position of being a monopolist. They clearly have a good flow of customers due to being the only shops in Sweden allowed to sell pharmaceuticals. Now they will compete with a lot of small local businesses and maybe in the future bring these out of business due to the monopolist Apoteket having a better flow of customers and more purchasing power.

This, I would say fairly bold move by Apoteket, will also put new demands on their personnel. The shop staff must now be able to with good confidence argue for pro’s and con’s of the new items. Initially, I really doubt that all shop staff will be fully comfortable with that task. For the purchasing department they will have to learn the customer requirements and, competitors and the supplier market.

A clear advantage with this new product range is that it will make many people happier and who knows, maybe in a year or two, Apoteket has adapted to their competitors with more flexible opening hours and maybe even has dark windows and soft lighting.

Peak Oil (Part IV) – The Legend of the Space Pens

June 27, 2008

Today hit the oil price 142 dollars and the stock exchanges react as predicted: they were going down. (It did not even help to stabilize the oil price, that 30.000 brand-new Volkswagen were destroyed by a hail storm) . The background stories, on how companies are going to react, are however missing.

More Companies localize their production

Vertically integrated production called it underwear producer American Apparel. Already in May Jason Bush was blogging about the localization of Wal-Mart. One of the main aspects in this post was that this is good marketing. As a marketing person I agree, it is, indeed. And I think that this will also pay off on the long term by reducing costs. It is pretty obvious, what possibilities purchasing functions have short- and mid-term, to react on the given challenges:

  • - Shorten Supply Chains
  • - Localize Production
  • - Localize Supplier Base
  • - Review “oil contribution” to the main products

Central purchasing will become hard, central led the standard, especially with qualified local purchasers. I dare to predict, that Franchise concepts will be on the rise. Delivery and production standards are defined centrally; as well as the specifications from purchasing, production will be done locally. (Of course it will help if you have a sophisticated e-Sourcing solution in place, to guarantee still global standards on quality)

Personally, I am more afraid of small products, which will have major impact and which are hard to foresee, similar as the donkey story in the very beginning of this series. An open ear for supplier innovations will be in the next years a deciding factor to succeed. Perhaps the style of Germany’s leading retail discounter Aldi could be there a role model: rumor has it, that every interested supplier has just to drive to the headquarter and he will get, without arranging an appointment, at least 5 minutes with a purchaser to present his product.

An Urban Legend

Originally I wanted to end with another story: End of the 60ies, during the race to the moon, the Americans realized, that their pens do not work in outer space because of the missing gravity. They invested 11 million Dollar to invent the so called space pen, which works under water, in the vacuum and in zero-gravity. And what did the Russians do? They took pencils. Unfortunately this is an urban legend. (Read the real story here) But the true story gives me even more hope to cope with peak oil. Ordinary capitalism found the right answer to the zero-gravity problem. Paul Fisher succeeded with his company to develop the right writing instrument, and as a true capitalist he sold them to both: Russians and Americans. Anyway: The right mixture of capitalism, inventive talent, reasonable politics and smart purchasers will hopefully lead to a good answer to the peak oil problem. 

Purchasing Managers’ check list: Scanning for sourcing potential

June 27, 2008

As a consultant, I often get the assignment to assist in identifying categories with high savings potentials. The simple high level analysis using available quantitative data typically includes:

1. Identifying the large categories

2. Idetifying each category’s degree of supplier consolidation (# of suppliers counting for 80% of spend)

3. Add savings benchmarks from previous sourcing projects for other clients.

 

This gives you a decent level of understanding on what to address first. However, by just asking some simple questions about each category, the precision in the assessment increases significantly. So here is a simple check list for the second screening:

 

1. When was the Category sourced last time?      

Strategic souring should be performed every 1-3 years dependent on the nature of the sourcing group (market price volatility, market  development speed, speed of changes in needs). If done last time 4 years ago, it indicates potential.

 

2. What is the share of spend locked in contracts?

Sometimes parts or all of the sourcing group is locked into contracts with volume commitments. Not much to do then.

 

3. Is there a sourcing strategy in place?      

All sourcing groups have a documented sourcing strategy, preferably based on Kraljic. It should at least be clear if more advanced concepts are needed or if price is the key focus. If there is no strategy, there is normally potential. 

 

4. Is the sourcing strategy in line with the business impact and the supply market complexity?

Assess if the strategy is in line with Kraljic. Watch out for “partner strategies” for categories with highly competitive supplier markets. My experience is that strategies for the right side of the Krajic matrix is too often used for left side categories. 

 

5. Was the bargaining power maximised in terms of volume aggregation (Category and geography)?

Sourcing should be performed so that each project covers one supplier market. If the market is global, sourcing shall be global. If the suppliers produce product area A and B and the company buys A and B, both areas shall be sourced at the same time. Further aggregation potential means savings potential.

 

6. How many suppliers were invited?          

Again, competition should be maximised. My experience shows that outcome improves drastically if number of suppliers is increased from 2 to 3 to 4. The more the better and with modern sourcing tools it does not drive very much extra work.

 

7. Why was the supplier(s) selected?           

Suppliers should be selected on defined criteria considering price and non price criteria. Incumbent suppliers should only remain if the switching cost or risk is higher than the potential savings. This is a classical one: The company was not prepared to jump and lost large potentials. Try again and make sure to involve the key stakeholders from the start!

/Gustav Hasselskog, IBX Consulting

 

Peak Oil (Part III) – No More Miles & More for Shrimps and Airbags

June 26, 2008

SkysailsDuring the last decade shareholder value was the big driver for big companies. With the oil price peak I expect that purchasing will face the next big challenge … perhaps the biggest challenge ever. Especially big companies, who are not too good in reacting fast on the changing environment, will have big problems. It is a little bit like the evolution and the dinosaurs.

I remember a speech eight years ago from Heinz Traudt, the former Director International Purchasing of BMW. It was about the e-procurement project of BMW and he also explained the value chain of airbags. Until the airbag was mounted into a car in Munich or in the US, the drapery was produced in Africa, then it was delivered to South America to be sewed and after that the bags were at last mounted in Germany or in the U.S. The airbags were traveling approximately 10.000 miles, until finally assembled into a brand new BMW. 

There are thousands stories like this. For instance about our delicious shrimps: They are trawled in the Northern Sea. Then they are shipped to Tunisia for peeling. After that, they return to the Northern Sea to the Northern European harbors. After a short stop for packaging in another factory the shrimps are finally distributed to the super markets. This means an additional 4.000 kilometer journey for the crustaceans, instead of 10 to 700 kilometers. I guess that we can celebrate a big misgiving, when we tell these stories someday our grandchildren (perhaps we should make a pact to never tell them).

When it comes to logistics, we were not too innovative lately. 95 % of global logistics is based on petrol. There are concepts rising like the company Skysails, who tools up vessels with large towing kites. Perhaps there will arise also the cargolifter concept again. Cargolifter was offering logistic services with zeppelins.

What about power supply?

The energy sector does not look as bad as the logistics. At least on the first view. Depending on the countries between 30 to 60 % is depending on oil. But when you have a closer look on the sources: most of it is based on gas, uranium and coal. These resources are as finite as oil. In Europe the spend of renewable energy is currently on a level of 6.5 %. The role model countries for using renewable energy are Austria and Sweden. Austria copes with more than 20% of its demand by renewable energy sources. The problem is the scalability. Although the big countries like France or Germany are taking some effort to become less dependent on fossils, they are stuck on a level between 5 to 10%. The good news is: innovation is going on in this sector, using wind, wood, bio resources, etc. The question is: is it enough to feed the enormous appetite for power of our societies? Another problem arising is that we risk famines, as too big agricultural crop lands are used for biodiesel production.

Purchasing can drive change

To talk about abstinence was in the past not too popular. But we have to think about our behaviors and as you can see already now, the high gasoline price makes at least private consumers think. Purchasing is in charge to drive the change in companies. Companies, focusing on smart purchasing and supply chain strategies will be prepared for the changes created by peak oil. They will adjust and fit faster to the new environment. Darwin was once getting his inspiration from an economist to come up with his evolution theory and now evolution comes back to economy. Once more: the fittest will survive.

Today another discussion about oil exploration was in the media. The conservative U.S. candidate McCain wants to get hands on potential oil resources nearby Alaska.

Tomorrow I will come up in the last part of peak oil, how some companies are preparing already for the further rise of oil prices.

Peak Oil (Part II) – the big global Angst

June 25, 2008

What is peak (of) oil? According to Wikipedia, Peak oil is the point in time when the maximum rate of global petroleum production is reached, after which the rate of production enters terminal decline. Currently the global daily output is at 87 million barrels. According to Christophe de Margerie, the managing director of Total, we will reach peak oil at 100 million barrels per day at 2020. Of course there are even more pessimistic, but also more optimistic, estimations on the market. The big news is that this is the very first time an official representative of a petrol company admitts, that we could reach that point in a near future.

Olivier Appert from the French institute IFP, predicts already for this year huge problems fulfilling the demands. According to the German magazine “DER SPIEGEL“, Mr. Appert sees even the danger, that we reach an oil price level of 200 to 300 Dollar until 2015. Of course, all stake holders should be interested in avoiding this high level, as this would affect the global economy very hard.

The Statistical Review of World Energy 2008 which was published by BP is only mediocore optimistic. The oil production decreased by 0,2%, the global demand was increased by 1,1%. The picture could be even worse, when the Europeans would not reduce their need for energy. Germany’s proportion of the Global oil consumption is 2,8%, whereas Northern America needs 28,7%. The US and Canada have together 4 times higher population, which  would justify an oil consumption of 10%. It was no big surprise, that Mr. Bush was not too eager to sign the Kyoto protocol.

According to the BP study, the given oil resources will last another 41 years. The question is now, why BP changed the name from British Petroleum to Beyond Petroleum?

As Per Svanberg stated already earlier in this BLOG: oil fields, which were not profitable in the past, become more interesting to exploit in the future.  At the moment there is a race going on for new oil resources. Denmark, Russia, Canada and the US are competing about the rights to exploit oil in the North pole region. A Russian submarine has even placed a Russian flag under the solid ice. It is pure irony that the global warming and the melting ice, makes it more interesting to exploit iron, manganese, uranium and … oil there.

Competition is not only rising in the Northern hemisphere: in the Pacific, the Japanese take intensive care for the corals surrounding the small Island Okinotori. The reason: without the corals they are running the danger, that the 7.8 square kilometer big island would be just swallowed by the ocean for good. As long as the island exists, Japan has the right according to international sea law to exploit all resources within a radius of 200 sea miles. Of course, the competing Chinese define Okinotori not as an island, but as a pile of rocks. Let us wait and see, if there will be oil findings around Okinotori and hope for the Japanese, that the corals prosper.

Tomorrow I will write about the alternative energy sources and about the influences on logistics and power supply.

Ken James gets the OBE

June 24, 2008

Ken James CIPSToday’s hooray (a tad late I admit, but none the less) goes out to former CIPS CEO Ken James who stepped down earlier this year since he now joins footballers David Beckham and David Healey (who dominated as the minute Northern Ireland shocked Sweden by winning 2-0 earlier this year), singers Kylie Minogue and Olivia Newton John and – my favourite – Olympic medallist Bradley Wiggins in the OBE (Order of the British Empire).

The Queens Birthday Honours List 2008 was revealed on June 14th and Mr James was his public service through leading positions at CIPS (Chartered Institute for Purchasing & Supply).

Peak Oil Part I: Donkey Business

June 24, 2008

donkeyLatest victim of the oil price rollercoaster ride were the farmers of central Anatolia: the prices for donkeys increased within one year from 26 to 180 Euro, which implies a price advance of 558 %. According to the Turkish newspaper Zaman the amount of traded donkeys was doubled in the Yozgat region. In the village of Lök almost all farmers changed to donkeys as preferred transportation vehicle, because Diesel is not longer affordable for the locals.

The sudden increase of oil prices shocked the Chinese economy, American consumers are praying for lower gas prices and U.S. airlines expect losses of 10 billion Dollar.

When you have a look on the news from India, you get the feeling that we are just at the start of a much bigger problem: During autumn Tata motors launches the “Nano”, a full operational car sold for 1500 Euro (click here to see a earlier blog entry). This could become a similar success story as the Tin Lizzy, the legendary Ford success story of the last century. And this means that the daily need for oil will increase even more, as also the Chinese, the Indians, the Brasilians, the people of all the emerging economies have the same need for mobility as the Europeans, the Japanese or the Northern Americans.

The question is: are the current prices only a peak, caused by wild traders at the stock exchange? Are they the herald of a long term development? And what are the consequences for purchasing?

I will figure out in a small series on purchasing transformation, how the fear about peak oil influences the oil price, how this could influence power supply and logistics and what mid-term strategies purchasing departments could consider.

On the way to Enterprise 2.0

June 23, 2008

Forrester Research recently published a forecast report on the Global Enterprise Web 2.0 Market. This report deals with the influence of the latest Web 2.0 technologies (social networks, RSS, mashups) on the enterprise market and predicts a spending on related technologies and tools of $4.6 billion by the year 2013. The concept of Social Networking will boost collaboration and productivity for the enterprise worker and this will definitely have any impact on ePurchasing as we know it today – I also tackled this in one of my last posts.

If you don’t want to buy the report you can find an excellent article analyzing  the findings on ReadWriteWeb. The article also highlights trends which will influence the Enterprise 2.0 market and I would like to quote the two which I think are the most important ones.

 

External Spending Will Beat Internal Spending:

External Web 2.0 expenditure will surpass internal expenditure in 2009, and, by 2013, will dwarf internal spending by a billion dollars. Internally, companies will spend money on internal social networking, blogs, wikis, and RSS; externally, the spending patterns will be very similar. Social networking tools that provide customer interaction, allowing customers the ability to create profiles, join discussion boards, and read company blogs, for example, will receive more investment and development over the next five years.

 

Web 2.0 Graduates from “Kids’ Stuff”

Right now, it’s people between the ages of 12 and 17 that are the more avid consumers of social computing technology, with one-third of them acting as content creators. Meanwhile, only 7% of those 51-61 do the same. However, this is another trend that is going to change over the next few years. By 2011, Forrester believes that users of Web 2.0 tools will mirror users of the web at large.

 

Source: Enterprise 2.0 To Become a $4.6 Billion Industry By 2013 – ReadWriteWeb.com

 

So if you want to be an early adaptor – have a chat with your kids!

Marketing Spend – How to capture it!

June 23, 2008

Piccadilly - the marketing placeEight years ago I had an appointment with the purchasing director of one of Germany’s biggest breweries. When I offered him a solution to get more control over the marketing spending, he was waving aside. “These guys, they can just make what they want”, he explained to me, “they have the full backing of the management and the marketing spend has the status of a sacred cow.” When I was reading the last edition of the German business magazine “brand eins”, I was really happy. Henning von Vieregge, managing director of Germany’s communication agencies association (GWA), was complaining about the increasing influence of purchasing. Of course, I agree with some of his concerns. To purchase for a marketing function means also, that you have to understand how your marketing people are thinking.

First of all, a short look on the KPIs. Why do companies publish ads, place google advertising, go to conferences or build up huge displays at Piccadilly Circus? The currency of marketing is contacts: clicks on a homepage add, meetings at a fair booth or the amount of readers of a magazine. The KPI could be then cost per click, per contact, per view etc. As you can see, it is a myth, that marketing people do not care about the spend, the opposite is true: every marketing director is happy, when he could improve these values, since then he will have bigger effect using his budget.

How could you then improve the cooperation between marketing and purchasing?

The most common fault is, that the procurement professional becomes a part of the buying process at the very end. Usually he asks then for a discount, inexperienced suppliers are in shock, because they already gave their best price to the marketing director, experienced suppliers have a “purchaser’s top line” already in their calculation and give then a discount to the purchaser.

According to a study of the European Business School some marketing directors are afraid, that this “last stop” negotiation could damage also the relationship to their suppliers. As Christer Hallqvist stated in the book Purchasing Transformation: The best idea is, that purchasing steps in as early as possible. You can save the most money with the third party deliverables: printing, logistics, translations, desktop publishing, merchandising material … these are very often delivered by the advertising agencies and naturally the include for all of these services some margin. As soon as purchasing takes control, e.g. by establishing frame contracts for translations and logistic services, you can save a big amount of money. Taking over these services, should also not jeopardize the relationship to the agency.

When it comes to the creative services, my recommendation is: leave it to the marketing people.  They create a briefing beforehand and make based on that a tender. A “bill of quantities” and clear deliverables do not exist in that stage, but should then be the outcome of the creative process … and this is, when purchasing comes in again.

The CIPS published together with the IPA and the ISBA a guide for marketing procurement called magic and logic. A nice analysis of this was done on the BLOG Sourcing Innovation.