Archive for the ‘Sourcing’ Category

Easter weekend and belgian cobbled climbs

April 1, 2010

Stateside, belgian cobblestones are something that goes in and out of vogue for home owners who want to add some classisism to their gardens and driveways. For me belgian cobbles carry another type of grandeur.

Because this weekend – apart from being easter – is also the center piece of the northern classics seasons: the Ronde Van Vlaanderen. In it’s 93rd edition, this classic cycling race features 15 brutal climbs with up to 23% grades laid with belgian cobbles to make matters worse. In rainy conditions it’s like trying to ride up a tilted and bumpy ice hockey rink.

Tom Boonen

Many of the climbs; such as the Koppenberg and the Muur-Kapelmuur are so deeply lodged in the mythology of belgian cycling that there have been great protests when municipalities have proposed to pave the roads with asphalt. In recent years, a few of the climbs have been restored as they had become in all aspects unridable. Talk about a one-time sourcing project; restoring a 100 year old cobbled farm road. In one case – the Paterberg – the climb was built specifically for the race by a itself by a jealous farmer who wanted to have the race go through his front yard.

Sourcing belgian cobbles for cycling racing purposes might be a very regional category in terms of procurement but take a look at any indirect materials and services supply chain and you’ll discover a uniqueness and seasonality that often hinders standardization and volume aggregation initiatives. The devil may lie in the details; but the details is also what makes the world of procurement such an exciting arena.

Suppliers are from Mars, buyers are from Venus

March 9, 2010

A recent IDC survey regarding the state of IT (in Sweden) in 2010 really did it’s best to expose the difference between buying and selling organizations. When asked about how they expect the IT market to develop in 2010 diametric answers were provided making one wonder where the two parties can actually meet.

The only area with a near resemblance of likeminded views was cloud computing:

  • 46 percent of the suppliers believed that cloud computing would grow in 2010…
  • …as opposed to 30 percent of the buyers

But from that point on, the gap grew larger with each asked question.

  • 57 percent of the suppliers expected that sales would grow in 2010…
  • …where-as only 27 percent of the buyers indicated that their IT budgets were growing

And when it came to outsourcing, the gap between seller and buyer expectations had grown to 37 percent as:

  • 53 percent of the suppliers expected the outsourcing market would grow…
  • …as opposed to a meager 16 percent of the buyers

Now there are probably numerous reasons that explain these variations but I dare say that sales and marketing almost by default are opportunistic by nature and set goals that are hard to reach yet in return yield great rewards. Buyers on the other hand are perceived as nay-sayers, and do their best to live up to that reputation.

So what can one learn from a quick exercise in sales to purchasing comparison.

As in real life, understanding the other side will be of great benefit to all parties.

In the future, will sustainability and supply chain transparency be a necessity for consumer goods – Svensk Handels says yes

March 2, 2010


Swedish lobbyist organization Svensk Handel recently released their latest consumer goods trend report (konsuMera – in Swedish only) and highest ranked among the trends were consumer expectations in sustainability/CSR related issues.

In an analysis by Svenska Dagbladet they go as far as to say that “in the future, it will be impossible for companies to ignore CSR-related issues”. The question is how this will work out in the future.

When looking through the latest reports on CSR/sustainability one can quickly become overwhelmed by the gap between the ambitions of the producers and their supply chains. There are many aspects of CSR that needs to be accounted for but take this snapshot as an example of the state of CSR in many supply chains.

Carbon reduction ambition
Only 38% of Suppliers currently have carbon reduction targets in place compared to 82% of the Members. The success of long-term global carbon reduction among Suppliers will now depend on two main factors.

This quote is from the Carbon Disclosure Project Supply Chain Report 2010 (authored by AT Kearney) and although it only focuses on one area of sustainability (by some of the leaders in the field) it shows the abyss between the ambitions and actions of the producers and the focus/motivation of their suppliers.

If the report from Svensk Handel speaks the truth about the future – consumer goods producers need not only get their suppliers on track, they will also need to educate the retailers about what they themselves are doing as well as how their suppliers are perform.

Asking the right questions – how to find weaknesses in your supply chain operations

November 3, 2009

Despite some of the headlines (true or not) regarding the practices of IBM’s executive management, there are still some interestion material emerging from the big blue.

In IBM Global Business Service’s recent ”Sourcing in a demanding economic environment” white paper the men in blue offer up a wide range of tactics and ideas for how purchasing departments can excel in even a harsh business climate. Though not much is new, and I personally would have emphasized exactly which skills are core when interacting with other parts of the business and taking on a leadership role in the value creation process, the authors have managed to collect a very comprehensive set of questions that purchasing managers should ask themselves when considering how to go forward with key purchasing challenges.

  • Supply base: Who are the right suppliers?
  • Commodities: What are the strengths and weaknesses in commodity coverage across growth countries?
  • TCO: How can I help ensure sustainable TCO savings? How do I build a reliable business case and estimate risks?
  • Quality and skills: How can I maintain quality levels? How do I attract and retain top-quality staff?
  • Supply chain integration: How can I most effectively manage an extended supply chain? How can I help ensure competitive lead times and flexibility?
  • Contracts and legal: What contractual and licensing issues should I be aware of? What are the import and export regulation requirements?
  • Taxation: What are the benefits or pitfalls regarding local taxation? Should I buy in local or foreign currency?
  • Language and local culture: How can I manage the local language and cultural challenges? How can I protect mu intellectual property and prevent fraud?

Though most of these questions may seem basic to more advanced purchasing professionals, I’d suggest you go through them in your next purchasing council (or board). Chance are that you will unveil unknown weaknesses in your supply chain that can be bettered.

Cloud computing sourcing

September 30, 2009

One topic that kept popping up at the recent IBX Purchasing Executive Summit was the transition of goods to services and the implications this has on purchasing. Take cloud computing for instance; it’s the IT hype bar none of 2009, yet few purchasing functions have experience in sourcing the service let alone managing contracts.

Given the circumstances, the benefits of cloud computing are quite obvious:

  • Financial savings – CAPEX is reduced to a minimum
  • Pay for actual usage – no need to own excess capacity to deal with peaks
  • Shared cost – overhead is shared among all cloud customers

If the evangelists have their way, it’s a no brainer.  A recent Gartner report stated that in 2011 early technology adopters will forgo capital expenditures and instead purchase 40 percent of their IT infrastructure as a service. Other industry analysts have compared the advent of cloud computing to the establishment of utility providers.
In the early stages of industrialism, any one investing in a factory by default had to invest in their own power plants. A few years later a utility sales man – figuratively speaking – showed up with a power cord and rendered the factory owned power plant useless.

So what is cloud computing: frankly put, it’s outsourcing with a twist: not only has your staff (and their computers) left the building, so has your data.

This of course has severe legal implications, the roots of which need to be understood and scrutinized during the sourcing process. In particular sourcing professionals need to ensure that contracts cover the following key issues:

  • Data security and data regulation – not only need cloud computing supplier adhere to customer policies but they also need to be able to uphold legal obligations relating to where the customer is based.
  • Performance issues – SLA:s are essential and these need to include all aspects of business continuity.
  • Contract closure and exit – what happens to your data once the contract is annulled and how will the cloud computing supplier deliver the data?
  • Supplier risk – supplier stability is essential; if possible perform a due diligence before entering into the contract to uncover unwanted scenarios.

IT sourcing revisited

August 12, 2009

Whilst the general consensus is that the economic downturn is near bottom, the service sectors are still feeling the pressure. In the first seven months of 2009, more than 200 IT companies declared bankruptcy in Sweden alone (as reported by IT 24 - in Swedish), an increase of 73 percent from the year before.

Now many of these companies no doubt had troubles beforehand; but during the past year we’ve seen an increased engagement of professional purchasing in IT-sourcing. The great divide separating purchasing and IT has been bridged; and due to this fact IT vendors are exposed to healthier competition, which in turn will lead to a healthier IT market for the future.

Downturn effects on marketing spend and strategies to maximize effect

June 17, 2009

As we are closing in on the rock bottom of the financial downturn, effect figures are starting to appear left and right. Svenska Dagbladet recently summarized the effects of the downturn (here , here, and here, in Swedish) on the Swedish marketing industry and there are quite a few interesting facts to be evaluated (for recent blog posts on the subject of marketing spend check here, hereand here).

  • 19 mid-size advertising agencies have gone out of business since September 2008
  • Marketing accounts valued approximately 3 billion SEK have migrated from agency to agency
  • Marketing spend is predicted to contract by 13 percent in 2009

As for the number of agencies that have gone out of business – all I can say is that in some cases it is probably deserved and in other cases unfortunate. Mid size advertising agencies are often partner run and owned and the effects are probably greater for the involved individuals than on the marketing industry as such. What is clear is that the downturn has indeed affected a certain segment more severely than others. Larger agencies often have a broader revenue stream and can wear out storms better and the smaller firms are more flexible and tend to specialize.

From a purchasing perspective it is interesting to see in many cases purchasing has been imperatively involved in the sourcing process.

The SvD article claims that the downturn has forced (and in some cases enabled) companies to re-evaluate strategies as well as costs in an effort to maximize marketing effectiveness – in some cases this has meant switching marketing focus (from print to web) in others it’s been the direct effect of decreased marketing budgets.

What is interesting in the SvD article though, is the responses of the agency leaders and what they’ve perceived as drivers for the changes.

Says Björn Larsson, CEO of Lowe Brindfors:

Clients want better control of their total marketing spend, and it becomes easier and more transparent with a single partner. The consolidation favours larger agencies that can manage larger assignments and are well known on the market.

Now, from a marketing spend perspective this is a dangerous path to tread down.

Buying marketing services is more complex than just getting a single partner to ensure transparency. Buying marketing services is best done when purchasing can support the marketing with a correct spend analysis where one can split creative services from production.

To prove the point, ponder a company with four distinct brands – in a not too far past these four brands would work with four different agencies (who in turn controlled both creative and production spend). If they were to follow the advice given above their downturn approach would be to consolidate all spend on one large(r) supplier. Bad choice. This will over time inevitably lead to poorer quality work. The best way to manage this would be to split creative services from production. Let the agencies pitch on creative services for each brand, and pool all the production volumes and source these separately.

To ensure best price on creative services “pitching” is the marketing equivalent of the Brazilian auction: the buyer establishes the price he is willing to pay (i.e. the budget) and vendors pitch their most creative solution (instead of volume which one would see in most Brazilian auctions).

By facilitating a competitive environment and supporting the marketing functions purchasing can act as catalysts for increased effect of ever cent of marketing spend. Still, it is vital that purchasing functions understand the needs of the marketing function as well as the market drivers that can be exploited.

Mercedes vs. BMW go head to head on two wheels

June 15, 2009

With the recent set-back of the automotive industry it comes as no surprise that the two German automakers Mercedes and BMW attempt to tackle new markets – albeit twin-wheeled promotional products. Both automakers have recently upgraded their promotional products with new bicycle ranges and startlingly enough there’s quite a discrepancy separation two brands offers – both from a functionality aspect as well as from a brand correlation angle.

What BMWs marketing department has in mind when it decided on a standard city cruiser model (with a little bit of MTB style thrown in for good measure) is beyond me. With a brand vision of “sheer driving pleasure” it’s rather astonishing that their venture into the realm of pedal power 2009 comes through a no-name aluminum frame complemented by the low-end Shimano Alivio group set.

The sourcing staff that stand behind this low cost approach must have forgotten (or completely ignored) the ideas of aligning corporate and purchasing strategies; the resulting bicycle is the equivalent of slapping a BMW logo on a Yugo.

The Mercedes’ bicycle range on the other hand is definitely more in line with what you’d expect from something coming out of Stuttgart: the road racing bike is delivered with a SRAM Red group set (top of the line), a set of DT Swiss 1450 Mon Chasseral wheels (the lightest wheel set of the DT Swiss RR range) on top of a no-name carbon frame (rumor says it’s a Carbotec frame but that’s not confirmed).

At 5000 Euro it isn’t exactly cheap; but lest not forget that the group set alone is 1 700 Euro and the wheel set will set you back another 1000 Euro. Add pedals, a carbon fork, head set, drop bars and there isn’t even much margin for the Mercedes brand.

Moving from cost to value

June 11, 2009

A few days ago David Rae of Procurement Leaders highlighted a viewpoint given by Tim Williams in Advertising Age  regarding how marketing agencies should align their compensation in such a way that it actually supports instead of opposes the procurement process. Tim Williams proposes that in order to do this, advertising agencies must “make the mental leap from cost to value”.

What struck me with Tim’s reasoning was how strongly it resonates in almost all service categories. In many purchasing departments strive to lower hourly costs – since this is the one variable that is on the table – real value is lost in the fog.

As I outlined here, some old dogs go as far as to oppose the entire idea of large consulting firms (and outsourcing houses) since their experience is that it in the long run costs more than what it initially said on the price tag. By focusing on delivered value instead of purely cost and working tightly with stakeholders I truly believe that purchasing can evolve service procurement to a higher level.

And this type of paradigm shif is especially interesting in times like ours as we are approaching the tipping point leaving the fierce badlands of right side of the A.T. Kearney diamond for the more co-op pastures on the left.

Sure signs of summer: fraud invoices

May 27, 2009

A few weeks ago Ernst & Young unveiled a study entitled “Corruption or compliance: the 10th global fraud survey” in which Ernst & Young’s Fraud Investigation & Dispute Practice Service assess the level of understanding of anti-corruption practices and how these are abided by (or bypassed) in business.

Says David L. Stulb, global leader of the Fraud Investigation & Dispute Services:

“Executives in some companies today may still believe that paying bribes is good business; it “works”. But the risk of such action has certainly increased markedly in recent years.”

The report also concludes that corruptive behavior intensifies in times of turmoil – which anyone working with purchasing cannot have missed. Turmoil leads to confusion which leads to lack of transparency, which is further amplified by the effects of the downturn economy on staffing redundancies which in other cases could have been able to offload the workload to ensure full visibility into the processes.

So what measures can purchasing take to battle these unwanted behaviors?

A clearly defined and communicated purchasing policy is certainly a good start, usage of sourcing tools that ensures transparency and full visibility is also vital as are comprehensive purchasing processes.

On a more transactive level; a no PO/no pay policy in combination with widespread e-procurement adoption is a key lever that can secure that smaller corruption and fraud offenses such as fake invoices never see the light of day.


Follow

Get every new post delivered to your Inbox.