Archive for the ‘Spend management’ Category

Consumers are like elephants – Risk management and mitigation is a long term project

April 12, 2010

Reports on konsumerbehavior and beliefs are always a great source when trying to understanding, educate and open the minds of procurement professionals (or anyone involved in development and manufacturing). Most often they expose consumers as a sort of elephant – they rarely forget and once they start moving in a direction, getting them to change can be an overwhelming task.

Recently, Konsument Föreningen Stockholm – swedens largest non-profit consumer organization – opened a social media project called “Myths about Food” whereby they sought to expose and bust many of the myths that still float around consumer circles.

One of the questions in the survey was related to the use of apples in Lingoberry jam. Now anyone who’s ever been to the nordic region will have experienced the importance of Lingonberry in Scandinavian cuisine. The fact that it’s one of IKEA’s big sellers abroad is a testament to the fact if nothing else. In it’s purest form Lingonberry jam consists of lingonberrys and sugar so when your starting to mess with the recipe you’re getting into pretty deep waters.

Evenso, about 20 years ago many producers were exposed using apple sauce in lingonberry jam to make their product cheaper.

In this years survey (swedish only) – 72 percent of the respondents still believed this to be true. Even though producers stopped the malpractice years ago.

Now that’s something to keep in mind when you’re trying to balance cost with your products consumer product.

In the future, will sustainability and supply chain transparency be a necessity for consumer goods – Svensk Handels says yes

March 2, 2010


Swedish lobbyist organization Svensk Handel recently released their latest consumer goods trend report (konsuMera – in Swedish only) and highest ranked among the trends were consumer expectations in sustainability/CSR related issues.

In an analysis by Svenska Dagbladet they go as far as to say that “in the future, it will be impossible for companies to ignore CSR-related issues”. The question is how this will work out in the future.

When looking through the latest reports on CSR/sustainability one can quickly become overwhelmed by the gap between the ambitions of the producers and their supply chains. There are many aspects of CSR that needs to be accounted for but take this snapshot as an example of the state of CSR in many supply chains.

Carbon reduction ambition
Only 38% of Suppliers currently have carbon reduction targets in place compared to 82% of the Members. The success of long-term global carbon reduction among Suppliers will now depend on two main factors.

This quote is from the Carbon Disclosure Project Supply Chain Report 2010 (authored by AT Kearney) and although it only focuses on one area of sustainability (by some of the leaders in the field) it shows the abyss between the ambitions and actions of the producers and the focus/motivation of their suppliers.

If the report from Svensk Handel speaks the truth about the future – consumer goods producers need not only get their suppliers on track, they will also need to educate the retailers about what they themselves are doing as well as how their suppliers are perform.

Downturn effects on marketing spend and strategies to maximize effect

June 17, 2009

As we are closing in on the rock bottom of the financial downturn, effect figures are starting to appear left and right. Svenska Dagbladet recently summarized the effects of the downturn (here , here, and here, in Swedish) on the Swedish marketing industry and there are quite a few interesting facts to be evaluated (for recent blog posts on the subject of marketing spend check here, hereand here).

  • 19 mid-size advertising agencies have gone out of business since September 2008
  • Marketing accounts valued approximately 3 billion SEK have migrated from agency to agency
  • Marketing spend is predicted to contract by 13 percent in 2009

As for the number of agencies that have gone out of business – all I can say is that in some cases it is probably deserved and in other cases unfortunate. Mid size advertising agencies are often partner run and owned and the effects are probably greater for the involved individuals than on the marketing industry as such. What is clear is that the downturn has indeed affected a certain segment more severely than others. Larger agencies often have a broader revenue stream and can wear out storms better and the smaller firms are more flexible and tend to specialize.

From a purchasing perspective it is interesting to see in many cases purchasing has been imperatively involved in the sourcing process.

The SvD article claims that the downturn has forced (and in some cases enabled) companies to re-evaluate strategies as well as costs in an effort to maximize marketing effectiveness – in some cases this has meant switching marketing focus (from print to web) in others it’s been the direct effect of decreased marketing budgets.

What is interesting in the SvD article though, is the responses of the agency leaders and what they’ve perceived as drivers for the changes.

Says Björn Larsson, CEO of Lowe Brindfors:

Clients want better control of their total marketing spend, and it becomes easier and more transparent with a single partner. The consolidation favours larger agencies that can manage larger assignments and are well known on the market.

Now, from a marketing spend perspective this is a dangerous path to tread down.

Buying marketing services is more complex than just getting a single partner to ensure transparency. Buying marketing services is best done when purchasing can support the marketing with a correct spend analysis where one can split creative services from production.

To prove the point, ponder a company with four distinct brands – in a not too far past these four brands would work with four different agencies (who in turn controlled both creative and production spend). If they were to follow the advice given above their downturn approach would be to consolidate all spend on one large(r) supplier. Bad choice. This will over time inevitably lead to poorer quality work. The best way to manage this would be to split creative services from production. Let the agencies pitch on creative services for each brand, and pool all the production volumes and source these separately.

To ensure best price on creative services “pitching” is the marketing equivalent of the Brazilian auction: the buyer establishes the price he is willing to pay (i.e. the budget) and vendors pitch their most creative solution (instead of volume which one would see in most Brazilian auctions).

By facilitating a competitive environment and supporting the marketing functions purchasing can act as catalysts for increased effect of ever cent of marketing spend. Still, it is vital that purchasing functions understand the needs of the marketing function as well as the market drivers that can be exploited.

Schaeffler Group and Continental in purchasing co-operation to fight the downturn

April 24, 2009

In the light of all the recent automotive news; least not WSJs report on Chrysler’s plans for bancrupsy or Roland Bergers gloomy outlook for automotive suppliers who are unable to compensate for cash shortages, little new money available from owners of capital markets, withdrawn credit coverage and have no customer support to count on what so ever – this press release from Schaeffler Group sheds light on what some suppliers are doing to negate the impact of the downturn.

The purchasing cooperation [between Shaeffler and Continental]… …is to optimize cost of materials and achieve an annual triple-digit million benefit through access to the steel markets and component suppliers as well as investments and non-manufacturing materials.

With a combined purchasing volume of €20 billion, Continetal and Shaeffler predict they will benefit about $6,6 billion in synergy effects resulting in a savings potential of €350-400 million over the next two years. Most of the synergy effects are expected to come from the complimentary purchasing focus that each company has.

While Schaeffler’s annual purchasing volume of as much as 1 million tons of steel brings it direct access to steel producers, a high level of competence in this segment and also very good purchasing conditions, Continental’s strength lies in the purchase of mechanical and electronic components. Both companies have a well established portfolio of suppliers. The joint access to the partner’s purchasing expertise makes it possible for both companies to benefit from the improved purchasing conditions.

And what is more, Continental’s suppliers will obtain far better access to global steel markets than they presently have separately. In return, the Schaeffler Group will benefit from Continental’s large supplier portfolio which will now also be available to that company.

In addition the two companies see a high potential in bringing home savings for non-manufacturing materials as well. Tough times bring out the best of us, and it’s going to be interesting to see where this co-operation will go in the future.

Black milk

March 23, 2009

Henry Ford has often been quoted as saying: “Any customer can have a car painted any color that he wants so long as it is black.”

Not only did this mean that the Henry Ford Motor Company got a better deal on paint due to the higher volume; but that’s only part of the story, many books on the subject also claim that black paint was chosen due to the fact that it was more durable than other coats of paint and that it dried faster, increasing the speed of assembly.

Now I’m not sure if there are any efficiency increases due to Arla Foods latest marketing campaign, but I do hope so – they’ve changed to color of the packaging for their biggest seller from green to black in order to promote Earth Hour, and adding some process efficiency would be a great addition to the cause.

Fact is that they claim that no extra costs have to be taken into account due to this rather drastic change.

  • All colors for Arla milk use the same formula with different pigment added (in this case black)
  • The black paint does not increase the environmental impact
  • The black milk campaign will not mean more waste
  • The volume is so large that neither Arla nor the suppliers will need to discard any packaging due to the campaign

Swede’s will definitely see the change as it impacts nearly 2 million 1 liter milk cartons.

Spend management in the entertainment industry

February 16, 2009

Stepping into the office this morning; I couldn’t help to notice that Universal Records (our next door neighbours) we finally getting ready to move in after having spent the last few months in renovation mode (in true record company style it has looked like they’ve almost gutted the place and rebuilt it from scratch).

But it seems like a little cost awareness has seeped into the minds of the record company office managers (as opposed to the freewheeling spend management that once seemed to rule the entertainment industry) since many of the boxes that were being loaded into the office were labelled IKEA.

Maybe the word management finally has take on a broader meaning in the record industry to encompass even activities outside of pampering rock stars.