Over at Coupa Cabana, guest blogger of the week Dustin Mattison does a great job of outlining some of the challenges and opportunities that procurement functions are facing in 2010. Second on his list is outsourcing.
2. THE PROS AND CONS OF OUTSOURCING
Many of the themes that floated to the surface overlapped to one degree or another. The recession, for example, forced us to re-examine the practice of outsourcing. What made sound financial sense in the previous decade doesn’t necessarily make sense today. Now, more than ever, we need improved supply chain visibility, and while some see outsourcing as a practice that tends to block the view, many others see it as an opportunity to improve collaboration and communication with their partners. The purpose of outsourcing is to hire experts in areas outside our key competencies. The challenge, of course, lies in making those connections — something we are already seeing as a hot topic for discussion 2010.
Though I do agree that the pros and cons of outsourcing is one of the key trends in purchasing at the moment, I thing that many companies need to re-assess why they are looking into the issue. Dustin and many of others are clear with their view on why and when to outsource; “to hire experts in areas outside of our key competencies”. In some cases this may be true, but to me that sounds more like typical consulting/services needs. Outsourcing on the contrary should – in my mind – be used to increase focus on core issues.
For instance, many companies can still count quite a few resources that know IM&S procurement inside and out. Using the logic Dustin describes above, this would then be out of scope for outsourcing as there are in-house experts. If I was in charge of the purchasing function, I would do the opposite.
Outsource IM&S procurement and re-focus the IM&S experts to DM and vital services procurement. Expert staff in procurement are not only experts due to their deep category knowledge, they are also skilled in purchasing process, strategy, relationship management, implementation – skills that would generate far more value if applied on more core commodities.
Given the fact that procurement outsourcing will be a focal point of 2010 – I would argue that the functions response should be to focus on the core commodities and look into how one could benefit from outsourcing the commodities and processes that are non-core. Boost your core with outside experts and consultants, but don’t confuse this with outsourcing.
